
BESTMED provides medication management for over 100,000 residents across 1,100 Australian aged care homes, leading the aged care medication management sector in Australia. Under this new partnership, BESTMED will offer PainChek® to its entire network, expanding on the existing integration between the two solutions. This will broaden access to PainChek’s innovative pain management technology in the residential aged care and home care sectors.
Improving care through innovative pain assessment
PainChek’s unique technology facilitates real-time, AI-powered pain assessments, helping aged care and home care providers deliver accurate pain management and better care outcomes for ageing Australians. This partnership aligns with BESTMED’s commitment to equipping care providers with advanced tools that improve the quality of care.
Through PainChek®’s integration with BESTMED, healthcare providers can track pain levels and monitor pain medication effectiveness in one solution. This gives all medication management staff – including prescribing medical practitioners, nurses, and pharmacists – a complete view of residents’ pain management needs. They can track both the presence and severity of pain, as well as monitor how effectively pharmacological pain management interventions are working.
Key benefits:
- Automatic synchronisation of resident data between BESTMED and PainChek®
- Pain assessment results flow directly from PainChek® to BESTMED
- Pain data automatically appears in BESTMED, giving immediate visibility to:
- Carers and clinicians administering medications
- Medical practitioners making prescribing decisions
Philip Daffas, PainChek CEO, commented:
“We are excited to partner with BESTMED and expand the reach of PainChek®’s innovative pain assessment technology. This agreement aligns with our strategy to further penetrate the aged care market and grow our presence across new care settings, building on our commitment to revolutionise pain management with accessible, AI-driven solutions.”
Phil Offer, CEO at BESTMED, said:
“Our medication management solutions are used in over 1,100 homes supporting more than 100,000 Australians every day. We’re proud to extend our relationship with PainChek and build on our existing integration”.
“It demonstrates our commitment to partnering with leading innovators to produce better outcomes for our joint clients in residential and home care.”
Looking ahead
This agreement reinforces PainChek and BESTMED’s commitment to support providers with innovative, accessible tools that enable them to provide safer, easier, and better care for ageing Australians.
To learn more about how PainChek® could enable best-practice pain management within your organisation, book a one-on-one session with a member of our team.

