PainChek Partners with BESTMED to Integrate Pain and Medication Management

Medication management and managing pain go hand-in-hand, which is why we are proud to partner with BESTMED, a cloud-based, real-time medication management platform.

With over 40,000 aged care residents relying on the BESTMED Medication Management ecosystem and more than 125,000 residents having their pain assessed by PainChek®, this integration will offer a seamless journey and lead to improved health outcomes for older Australians by offering pain and medication management together.

“Effective medication management is key at every stage of a person’s care journey, and pain is inextricably linked to many of the medication prescribing and administration decisions along that journey.” said James Matthias – Global Product Manager, Integration Partnerships – PainChek. “PainChek is excited to partner with BESTMED to provide seamless, integrated access to accurate and objective pain data directly via the BESTMED platform. This partnership supports our mutual mission, to ensure that clinicians are empowered by our technologies to provide best practice care in every scenario.”

Speaking of the new integration, Nass Hijazi, Managing Director, BESTMED, says. “We are excited to partner with PainChek. It’s clear that all of our customers are looking for integration technology that makes connecting to other key business applications easy. With PainChek, we can help support aged care providers to seamlessly integrate systems and further improve the health outcome of older Australians.”

The integration will launch in Q2 2022 and automate data flow between the two platforms, ensuring all pain data is presented alongside medication records.


BESTMED is Australia’s leading end-to-end medication management system and the largest participating vendor in the electronic National Residential Medication Chart (eNRMC) trials. Over 420 aged care homes caring for over 40,000 residents rely on BESTMED daily, for relief from the burden of medication management.

BESTMED connects the aged care home, prescribers and pharmacists using a central resident record. The result is unrivalled efficiency, transparency, efficacy, and better consumer outcomes.

BESTMED’s powerful reporting coupled with intelligent workflows and tools support the care team in the areas of clinical safety, compliance and governance on areas including polypharmacy, psychotropics, antimicrobials, PRN medications and National Quality indicators.

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