PainChek and Telstra Health logos

PainChek’s digital pain assessment app now integrates with Telstra Health’s Clinical Manager software to enable pain to be quickly and objectively assessed, and effectively managed.

Telstra Health’s Clinical Manager is a residential aged care software solution that helps providers effectively manage clinical documentation, administration, and care. Together, Clinical Manager and PainChek® actively support quality and compliance standards, giving critical time back to clinicians, and driving a focus on pain management as a key component of care.

How the integration works

The PainChek® and Clinical Manager integration enables care providers to review and monitor pain assessment outcomes, and document pain interventions in a single source of truth. The integration was designed in partnership between PainChek and Telstra Health, following significant time spent speaking with clients to understand a solution that would meet their needs.

Clinical Manager data, including facility and resident details, are shared in PainChek®. At the same time, all PainChek® pain assessments, both observational and self-reported, flow directly into Clinical Manager. This data is presented in the same way as existing Clinical Manager pain charts, providing a consistent experience for carers and clinicians who are familiar with using Clinical Manager.

Once an assessment is completed using PainChek®, care providers can access it and document relevant details directly in Clinical Manager, for example:

  • Actions leading up to and following a pain assessment
  • Next steps for treatment
  • Additional observations

All of these details can be linked to a specific pain assessment using the standard Clinical Manager interface.

There’s also the option to export pain assessment data from Clinical Manager as an Excel sheet or chart if more specific reporting is required.

Clinical Manager PainChek July 2023

PainChek and Telstra Health are continually building on this integration to ensure the best experience for care providers.

Supporting quality care and compliance

Larissa McIntyre is a Nurse Practitioner and Head of Clinical Services for Anglicare Aged Care & Community Services, where carers and clinicians use PainChek® and Telstra Health’s Clinical Manager software.

“[PainChek®] gives the team much better evidence around where a person’s pain level is at as opposed to just doing what was done before,” Larissa says. “Now, they have reliable scores that they can actually act upon. It shows exactly where we’re sitting in terms of how we manage pain for our residents and across our facilities.”

“The [Aged Care Quality and Safety] Commission is always very impressed when they do reviews of the homes and can see that PainChek®’s being used. We can demonstrate that we are using a validated assessment tool to monitor and evaluate pain across our homes.”

To learn more about the Telstra Health Clinical Manager and PainChek® integration, head here.

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