Real people, real stories.

Bringing the care sector together to talk about pain and how it impacts the care a person receives.

Alvin Carlos at RAAFA Alice Ross-King Care Centre, Western Australia

“People would like to see their parents or grandparents be comfortable. We have to address that in a way that provides assurance we’re properly assessing the resident and giving them the pain relief they require.”

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Parbati Pun at OneCare, Tasmania

“If a resident is in pain, then they are in distress, and that is understandably distressful for their loved ones and carers to see as well.”

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Francesca Glamorgan at St Mary’s Villa
Residential Aged Care, New South Wales

“The question we always ask is: what is most important for the resident, but also for the family? Every time, they just want their loved one to be pain-free.”

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Aileen Williams at RAAFA, West Australia

“I had three sisters who passed away through cancer and I have experienced them having unmanaged pain, which is extremely difficult to sit by and watch as a sister, as a nurse, as anybody.”

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Care Team at Staffordshire Care Home, United Kingdom

“It’s important for us to be able to identify when John is in discomfort even if he won’t tell us, so we can proactively manage his pain and ensure he can continue to get enjoyment from his daily activities.”

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Relative of Care Home Resident, United Kingdom

“As someone who doesn’t work in health or care, I hadn’t heard of PainChek® but was instantly put at ease knowing there it was a reliable way for carers to identify when Dad is in pain.”

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Larissa McIntyre at Anglicare, New South Wales

“End-of-life care is really, really important. We need to get it right the first time, because we don’t get a second chance.”

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Mal Mallyon a Home Carer, New South Wales

“I can’t distinguish whether she’s got pain or where the pain might be, just by myself.”

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Debbie Payne at Sir William Hudson Memorial Centre, New South Wales

“Pain affects residents’ mobility. If they’re in pain, they won’t mobilise. If they’re in pain, they won’t go to social activities. If they’re in pain they won’t eat. So you’ve got to make sure that you’re treating the pain so that their participation in everything else is spot on and they’re not sitting there depressed and losing their will to live.”

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Sister Pauline Richards at St. Joseph’s Aged Care Facility for the Religious, New South Wales

“If I look at all the people here, I would say at least 70% would be in some type of pain. Again, I’m not talking about excruciating, it’s obvious excruciating pain where they are crying and moaning. That’s easy. It’s this chronic pain that we need to be very aware of.”

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