Anchor Excellence Image July 2024

September 2025 ACN Endorsement logo h3This course is endorsed by ACN according to their Continuing Professional Development (CPD) Endorsed Course Standards. It has been allocated 3CPD hours according to the Nursing and Midwifery Board of Australia – Continuing Professional Development Standard.

Pain is a common concern in aged care, with studies showing that 93% of older people regularly experience pain, and almost half of them feel it constantly. Pain significantly impacts a person’s quality of life, affecting their physical and psychological well-being. It can lead to decreased mobility, increasing the risk of falls and fractures, as well as feelings of isolation, as the individual may withdraw from activities due to discomfort. This can further result in depression, anxiety, and disrupted sleep, which impacts overall health.

Managing pain requires a comprehensive approach that includes medication, physical therapy, and alternative therapies. Healthcare professionals must regularly assess pain levels and adjust treatment plans to provide optimal pain relief. Communication is key, and caregivers should encourage open dialogue with patients to ensure pain concerns are addressed properly.

PainChek has partnered with Anchor Excellence to develop a pain management online series. This interactive program provides healthcare professionals with skills and knowledge on understanding, assessing, and managing pain in an aged care setting. Facilitated by pain and aged care experts, this 3-module virtual course will provide the skills to deliver quality care and improve outcomes for residents and patients.


What will the modules cover?

  • Module 1 – The Person with Pain (18th July 2024 | 10:30am – 11:30am AEST)
    • Define and explain the nature of pain
    • Identify Pain in the Aged Care Context
    • Understand the impact of pain on well-being
  • Module 2 – Pain Assessment (25th July 2024 | 10:30am – 11:30am AEST)
    • Examine and understand the different methods of pain assessment
    • Understand the different types of pain management interventions
    • Understand Pain & Brain disease – Dementia
  • Module 3 – Compliance Requirements (1st August 2024 | 10:30am – 11:30am AEST)
    • Examine effective pain assessment data evaluation – Self-reflection exercise
    • Understand the importance of frequent pain assessment
    • Understand the implications of pain assessment information for AN-ACC classification



“I thoroughly enjoyed the learning sessions. It was incredibly valuable to hear personal experiences and receive advice from the experts. The key message that stood out to me was the importance of pain assessment in ensuring pain control and comfort care for our patients and residents. Through these sessions, I learned that assessing persistent pain involves evaluating current and past pain history, concurrent medical conditions, current medications, mood, and quality of life. This knowledge has been instrumental in my current role, particularly in managing pain at the end of life.”

Crystal Kuhlewein, Clinical Nurse at
Woodford Manor Aged Care

“I thoroughly enjoyed the session. The key message that resonated with me was the importance of understanding and identifying pain in older adults, as well as recognising early signs. I gained valuable insights into pain and brain diseases, particularly dementia, and learned effective ways to manage pain. This knowledge has been instrumental in my current role, where I have introduced these concepts in our clinical and palliative meetings. The session has truly enhanced my ability to provide better care for our older people.”

Ambily Varghese, Clinical Services Manager
at Benetas Aged Care

“Attending the Understanding Pain in Older People masterclass, hosted by Carla from Anchor Excellence and Catherine Smith from PainChek, was a professionally enriching experience. The comprehensive discussion encompassed critical aspects such as the correlation between pain and falls, sleep disturbances, and emotional wellbeing. This collaborative effort adds tremendous value to the field of geriatric pain management. Highly recommended for healthcare professionals seeking a deeper understanding of this crucial subject.”

Facility Manager, Victoria

Led by industry experts

Join Dr. Irene Stein, Carla Beheram and Catherine Smith in this 3 module series “Understanding Pain in Older People”. Tailored specifically for the aged care community, this ACN Endorsed series is expertly aligned with the highest quality standards.


Carla Beheram
Chief Operations Officer,
Anchor Excellence

Catherine Smith PainChek.jpg

Catherine Smith
Clinical Specialist,

Dr Irene Stein, Aged Care and Clinical Governance Specialist, Anchor Excellence

Dr. Irene Stein
Head of Clinical Governance,
Anchor Excellence


About Anchor Excellence

Providing Leading Aged Care Consulting and Advisory Services

Founded in 2018 by Cynthia Payne, the Anchor Excellence Aged Care Consultancy is an Australian wide organisation with 20 aged care specialists. All experienced leaders in their fields, their complementary mix of skills support aged care leaders in executive management, governance, strategy, quality and compliance management, asset and property management, stakeholder management, customer experience and coaching. As a combined team, Anchor Excellence Aged Care Consultants can provide support and advisory services to your aged care home, in-home care services and disability organisation, delivering a seamless experience that creates sustainable change. Our aged care consultants provide services across Australia, so whether your organisation, aged care or home care is located in Melbourne, Sydney, Canberra, Brisbane, Adelaide or Perth we are here to support you in any way we can. To find out more, visit

About PainChek

PainChek® is the world’s first regulatory-cleared medical device for the assessment of pain, enabling best-practice pain management for people living with pain in any environment, from those who cannot reliably self-report their pain, those who can, and for those whose ability to self-report their pain fluctuates.

The PainChek® app is available on smartphones and tablets and combines PainChek’s AI pain assessment tool, which intelligently automates the multidimensional pain assessment process, with the Numerical Rating Scale (NRS). This hybrid functionality allows accurate, consistent pain assessment at the point of care, and for care to be considered in PainChek’s detailed reporting suite, PainChek® Analytics.

Globally, PainChek® has attained regulatory clearance as a medical device in Australia, Canada, the European Union, New Zealand, Singapore, Malaysia, and the United Kingdom, with FDA review in the United States currently in progress.

PainChek® has contracts with over 1,500 aged care facilities, with more than 5,000,000 digital pain assessments conducted to date, and is trusted by thousands of nurses, carers, and clinicians. To find out more, visit

Don't miss out!
Sign up to receive the latest news and updates from PainChek
Invalid email address