1. Privacy, Cookies and our Website

The PainChek website (hosted at painchek.com ) uses cookies and other web-based tools to improve browsing experience and enhance our services. This document sets out the cookies and tools the website uses, and why. Depending on your location the website may not use all of the cookies listed in this document.

 For further details about how we process your personal information (whether collected on our website or through the provision of our services) please see our [link to Privacy Policy].

 Our website contains social sharing buttons and links to and from other websites we do not own or control (such as LinkedIn, FaceBook and X). These websites have their own privacy policies.

2. What are cookies?

Cookies are small text files that are placed on your computer by websites you visit. They are widely used to make websites work, or work more efficiently, and to provide information to the owners of the site.

2.1 Necessary Cookies

painchek.com uses some cookies to ensure the website operates correctly:

Name

Information collected

Purpose

Expiry

_cfuvid

IP address

Set as part of PainChek’s use of Cloudflare Rate Limiting products to limit traffic to our website

End of session

_cf_bm

Bot protection

30 minutes

li_gc

Cookie consent preference

Stores your cookie consent preference for LinkedIn

6 months

moove_gdpr_popup

Cookie consent preference

Collects your cookie consent preferences for painchek.com

End of session

uncode_cookie

Cookie consent preference

Stores your cookie consent preferences for painchek.com

365 days

2.2 Analytics

Analytics cookies are used to track your website experience and collect anonymous statistical information, such as what pages you have visited or how long you have been on the website.

Name

Information collected

Purpose

Expiry

Universal Analytics (Google)

Anonymous information relating to your visits to our website including the IP address from which you accessed the website, information about your device type, operating system type and browser type, URLs you access on our website and timestamps

Create anonymous statistics about the use our website using:

  • _ga (unique visitor counts);

  • _gat_UA (number of page views)

  • _gid (number of page views)

  • _gcl_AU (store and track conversions – click throughs from other sites or adverts)

 Full details of the Google Analytics security and privacy principles can be found here.

  • _ga:  400 days

  • _gat:  24 hours

  • _gid:  24 hours

  • _gcl:  3 months

_hstc

Domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

Tracks visitors to our website

6 months

hubspotutk

Opaque GUID to represent a unique visitor

Keeps track of a visitor’s identity

6 months

_hssrc

Whether a user has restarted their browser

Detects whether a visitor has restarted their browser to manage sessession

End of session

_hssc

Domain, viewCount (increments each pageview in a session), and session start timestamp

Tracks sessions to determine whether HubSpot (our CRM) should increment the session number and timestamps in the _hstc cookie (see above)

30 minutes

mo_has_visited

Domain, initial timestamp (first visit)

Used by the WordPress mailoptin plugin to track unique visitors, manage user sessions, and often to trigger or hide specific functionality (like pop-up forms) based on whether it is the user’s first visit

400 days

mo_is_new

Domain, initial timestamp (first visit)

Used by the WordPress mailoptin plugin to count how many times a website has been visited by different users.

End of session

mo_page_views

Used by the WordPress mailoptin plugin to count how many times a website page has been visited by different users.

End of session

2.3 Advertising and tracking

Advertising and tracking cookies are used to track your activity across the internet and target you with advertising. 

Name

Information collected

Purpose

Expiry

bcookie

Browser details and device data

As further described in LinkedIn’s Cookie Policy, data collected (e.g., device IDs) is used to recognise users and their device(s) on, off and across different services and devices where they have engaged with its services.

365 days

li_dc

Support data centre location for LinkedIn Services

24 hours

VISITOR_INFO1_LIVE

Browsing behaviour

YouTube ad delivery or retargeting, store and track a visitor’s identity, Store and track interaction.

6 months

YSC

Browsing behaviour

Store and track interaction with YouTube

Session

Analytics and advertising cookies are only used if you have consented to their use by accepting them or turning them on when you first visit our site. You may also access the configuration of your browser to modify and/or block the installation of our website’s cookies, without this preventing access to our content. However, if you disable the cookies some of the functions of the website may not operate correctly.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit: aboutcookies.org

To opt out of being tracked by Google Analytics across all websites visit: tools.google.com/dlpage/gaoptout.

Privacy Preference Center

PainChek
Cookies on the PainChek website

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.